Rules of Auctions

FREQUENTLY ASKED QUESTIONS

Not sure about something, read through the frequently asked questions and answers below. If anything is then unclear, please contact us

Yes, you can view all the items on auctions but if you want to join in and place your bid, you’ll have to register.
We will notify you via email as soon as you have been outbid. You can then choose whether you want to up your bid or whether you will pass on the opportunity.
No, you can view the upcoming auction, read more detail on the product and view the images but you won’t be able to place a bid beforehand.

You will receive an email announcing that you have won the auction. In this email will be a link which will direct you to the payment section on our website.

You will also have the option to choose between instant EFT or a credit card payment and have 24 hours to complete the payment.

Our payments are handled by PayFast. PayFast is the go-to eCommerce & online payment gateway in South Africa. Read more on PayFast.

2-4 business days. Upon receipt of payment, your parcel will be packed within 24 hours, ready for shipment the following day. The Courier Guy will then endeavour to effect delivery within 2 business days.
At the top of each page you’ll find a register link which will take you to the quick registration process. Or you can register now.

Yes, all purchases come with a 7-day money back guarantee. If you are not satisfied with the product we will refund you, no questions asked.

Please note that the product must still be new. Hitting a few buckets and then deciding that you don’t like it won’t work in this case.

We have a R99 flat shipping rate and use the courier guy to get your equipment to your doorstep. The Courier Guy is a trusted, recognized and the fastest growing courier company in South Africa.

Read more on the courier guy…

Yes, your unique tracking number with The Courier Guy will be made available/send to you.