FREQUENTLY ASKED QUESTIONS
Not sure about something, read through the frequently asked questions and answers below. If anything is then unclear, please contact us
You will receive an email announcing that you have won the auction. In this email will be a link which will direct you to the payment section on our website.
You will also have the option to choose between instant EFT or a credit card payment and have 24 hours to complete the payment.
Our payments are handled by PayFast. PayFast is the go-to eCommerce & online payment gateway in South Africa. Read more on PayFast.
Yes, all purchases come with a 7-day money back guarantee. If you are not satisfied with the product we will refund you, no questions asked.
Please note that the product must still be new. Hitting a few buckets and then deciding that you don’t like it won’t work in this case.
We have a R99 flat shipping rate and use the courier guy to get your equipment to your doorstep. The Courier Guy is a trusted, recognized and the fastest growing courier company in South Africa.